Terms of Service

Acceptance of Terms

By accessing and using Bank Statement Converter, you agree to be bound by these Terms of Service. If you don't agree with any part of these terms, please don't use our service.

These terms apply to all users, whether you're using our free tier or have a paid subscription with automatic renewal features.

Service Description

What We Provide

Bank Statement Converter is an online tool that converts financial documents into various formats:

• Convert PDF bank statements to Excel, CSV, and other formats
• Process images of bank statements using OCR technology
• Extract and organize financial data automatically
• Support for 50+ major banks and financial institutions worldwide

Free and Paid Services

We offer both free and subscription-based services:

• Free Tier: Limited monthly conversions with standard features
• Paid Subscriptions: Higher limits, premium features, and priority processing
• Automatic Renewal: Subscriptions automatically renew unless cancelled
• Billing: Monthly or annual billing cycles available

User Responsibilities

Acceptable Use

You agree to use our service responsibly and legally:

• Only upload bank statements and financial documents you own or are authorized to process
• Do not attempt to upload malicious files or software
• Do not try to reverse-engineer or hack our conversion algorithms
• Respect usage limits based on your subscription tier
• Do not share your account credentials with others

Account Security

For subscription users:

• Keep your login credentials secure and confidential
• Notify us immediately if you suspect unauthorized account access
• You're responsible for all activity under your account
• Update your billing information for uninterrupted service

Data Processing and Privacy

File Processing

Here's what happens to your uploaded files:

• Files are processed in secure, encrypted environments
• Conversion happens automatically without human intervention
• All files (original and converted) are automatically deleted within 12 hours
• Our staff cannot access or view your financial documents
• No backup copies are retained on our servers

Data Accuracy

While we strive for high accuracy:

• Conversion accuracy depends on source document quality
• You should verify converted data before making financial decisions
• We cannot guarantee 100% accuracy for all document types
• Complex or damaged documents may have lower accuracy rates

Subscription Terms

Billing and Payments

For paid subscriptions:

• Subscriptions are billed in advance (monthly or annually)
• Automatic renewal occurs unless you cancel before the next billing cycle
• Payment is processed by secure third-party providers (Stripe, PayPal)
• Failed payments may result in service suspension
• Price changes will be communicated 30 days in advance

Cancellation

You can cancel your subscription at any time:

• Cancellation takes effect at the end of your current billing period
• You retain access to paid features until the period ends
• No partial refunds for unused time within a billing period
• You can reactivate your subscription at any time

Free Tier Limitations

Free users have certain limitations:

• Monthly conversion limits (resets each calendar month)
• Standard processing speed (paid users get priority)
• Limited file size per upload
• Basic output formats only

Service Availability

Uptime and Maintenance

We strive to maintain reliable service:

• Target uptime of 99.9% (excluding planned maintenance)
• Scheduled maintenance will be announced in advance
• Emergency maintenance may occur without notice
• Service credits may be available for extended outages

Technical Requirements

To use our service effectively:

• Modern web browser with JavaScript enabled
• Stable internet connection for file uploads
• Supported file formats: PDF, JPG, PNG, Excel, CSV
• Maximum file size limits based on your subscription tier

Intellectual Property

Your Content

You retain ownership of your uploaded documents:

• You own all rights to your original bank statements
• You own the converted output files we generate
• We don't claim any ownership over your financial data
• You grant us temporary rights to process files for conversion only

Our Technology

We retain rights to our conversion technology:

• Proprietary OCR and data extraction algorithms
• User interface and website design
• Bank-specific parsing rules and templates
• Trademarks and brand elements

Limitation of Liability

User Verification

You acknowledge that:

• Converted data should be verified before making financial decisions
• Our service is a tool to assist, not replace, careful document review
• You're responsible for ensuring data accuracy for your purposes
• We recommend keeping original documents for your records

Prohibited Activities

The following activities are strictly prohibited:

• Uploading fraudulent or falsified bank statements
• Processing documents you don't have permission to access
• Attempting to overwhelm our servers (denial of service attacks)
• Reverse engineering our conversion algorithms
• Creating multiple accounts to exceed usage limits
• Sharing converted data from accounts you don't own

Governing Law

These terms are governed by applicable international commercial law and data protection regulations, including:

• GDPR compliance for European Union users
• CCPA compliance for California residents
• PCI DSS standards for payment processing
• SOC 2 Type II certification for data security

Contact and Support

If you have questions about these terms or need assistance:

Changes to Terms

We may update these Terms of Service periodically:

• Material changes will be communicated via email to subscribers
• 30-day notice for changes affecting billing or core functionality
• Continued use constitutes acceptance of updated terms
• Previous versions available upon request for reference